Let us tell you a little more…..

 

We know what we want to do & where we want to stay – what now?

Great! Get in touch by emailing bookings@triptoes.com or by calling 01225 471893. We’ll double check availability and walk you through a simple booking form.

At this stage you’ll want to arrange your holiday insurance and put down a 35% deposit to confirm and secure your trip. The remaining payment can be made 8 weeks before your holiday.

Next we’ll send you a kit containing all of the documents you’ll need before you set off.

Help! We can’t decide!

Know you want to go to Canada, but don’t have the time to plan the perfect trip? Don’t sweat it – call or email Triptoes and we’ll design a holiday especially for your family.

We’ll need some basic details from you, including the size of your family, the ages of your children, your preferred dates and budget, and an idea of the sorts of things your family love to do. We’ll create a hand-crafted itinerary especially for your family – then all that’s left to do is book.

We’ll double check on availability and walk you through a simple booking form. At this stage you’ll want to arrange your holiday insurance and put down a 35% deposit to confirm and secure your trip. The remaining payment can be made 8 weeks before your holiday.

Next we’ll send you a kit containing all of the documents you’ll need before you set off.

Why should we book through Triptoes?

Triptoes is unique. We combine a deep knowledge and love of Canada with a real understanding of what parents traveling with children need. And we’re extremely choosy: we only select the best accommodation for a memorable family holiday in Canada. On top of all this, we can create the perfect itinerary for your whole family.

You’ll enjoy great deals, financial assurance, attentive and helpful customer service, and the convenience of working with a UK-based team. We’re here to help and support you through the planning process as well as during your holiday and on your return.

We are also proud to be the Approved Family Friendly Partner Agent for Canada: the trustmark for family-friendly holidays.

How do we pay?

We will send you an invoice via Paypal for your deposit. Please ensure this is paid immediately in order to secure your booking. There is no extra charge for paying your deposit by PayPal. Please note that final payments made using Paypal will be subject to a 2% fee. Alternatively – we will give you our bank details to pay the final balance by bank transfer for no fee. Your final balance is due 8 weeks prior to starting your holiday.

Is my money safe? 

Yes.  Triptoes Travel Ltd are a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ”The Package Travel, Package Tours Regulations 1992” all passengers booking with Triptoes Travel Ltd are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form.

The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Triptoes Travel Ltd. This insurance has been arranged with MGA Cover Services Limited (registered address Farren House The Street, Farren Court Cowfold West Sussex RH 13 8BP, company registration: 08444204 authorized and regulated by the Financial Conduct Authority registration number 597536) under a binding authority with the insurer CBL Insurance Europe Limited (registered address 2nd Floor 13-17 Dawson Street Dublin 2 Ireland, who are authorized and regulated by the Financial Conduct Authority registration number 203120)

In the unlikely event of Insolvency you must Inform MGA Cover Services Limited immediately on +44 (0) 20 3540 4422. Please ensure you retain this booking confirmation form as evidence of cover and value.

Policy exclusions: This policy will not cover any monies paid back to you by your Travel Insurance or any losses which are recoverable under another insurance or

Why not just book direct?

Recent articles in the press have highlighted the advantages of booking through an expert, niche travel company such as Triptoes.

As a result of relationships we have with suppliers, booking with us can often be cheaper than booking direct, and we minimise the risk that your much anticipated family holiday could not live up to your expectations.

Plus we can provide tailored itineraries, advice, and the support that you miss out on when booking direct.

What about flights?

We will guide you through the flight-booking process to help ensure that you get to your destination without hassle and within your budget.

We can also point you in the right direction for the best fares and our preferred companies for booking flights across Canada.

What is your cancellation policy?

Sometimes life throws a curveball and plans need to be changed. If you wish to cancel your holiday, please contact us at the earliest opportunity. We strongly recommend that you take out suitable Travel Insurance, as due to our supplier policies, once taken the deposit and fees are non-refundable.

How will we receive our travel documents?

Your travel documents, including receipts, invoices, itinerary, accommodation details, driving instructions and local agent’s contact details will be emailed to you in plenty of time prior to your departure from the UK. We prefer to email all of our documentation for obvious reasons, however if you would prefer us to post them, please let us know.

Have you got tips on travel with kids?

Yes! Loads! Check out our Triptoes ebook: Guide to Planning your Unforgettable Long-Haul Family Holiday, read our blog or get in touch!

Tell me more about Canada!

We love nothing more than sharing our knowledge about travelling in Canada. Don’t hesitate to get in touch. You can also check out our new, free, Triptoes ebook and sign up to receive our enewsletter which is packed with information and tips.